Frequently Asked Questions (FAQ)

1. What is HubPrompts.com, and who is it for?

Answer:
HubPrompts.com is an AI prompts & workflows marketplace plus an educational blog.
We offer ready-to-use prompt templates, prompt packs, and workflows designed to help:

  • Bloggers and content creators
  • Solo founders and small business owners
  • Marketers, educators, and productivity geeks

Our goal is to give you practical, structured prompts and systems—not just one-off “magic phrases”—so you can get real work done faster with AI.

2. What kind of products do you sell?

Answer:
We focus on digital products only, including:

  • AI prompt templates and prompt systems
  • Prompt packs for specific use cases (blogging, SEO, e-commerce, content planning, etc.)
  • Workflows and step-by-step systems to structure your AI tasks
  • Occasionally: checklists, frameworks, and supporting resources

All products are delivered digitally—no physical items are shipped.

3. How do I receive my digital products after purchase?

Answer:
Once your payment is successfully processed:

  • You’ll see a confirmation page with download or access details.
  • You’ll also receive an email with your purchase information and links (to the address used at checkout or in your account).
  • Purchased products may also be available in your account downloads/library (if you created an account).

If you don’t receive anything within a few minutes, first check your spam folder, then contact us at admin@hubptompts.com with your payment details.

4. What is your refund policy for digital products?

Answer:
Because our products are digital and accessible immediately after purchase, all sales are generally final and non-refundable.

However, we understand that issues can happen. We may offer a refund or replacement at our discretion if:

  • You face a technical issue and cannot access the product.
  • The file is corrupted or does not match the description.

If you have a problem, email us at admin@hubptompts.com with your order details and a brief explanation. We’ll review your case and do our best to help.

5. How do payments work? Do you support PayPal?

Answer:
Yes. Payments on HubPrompts.com are processed through PayPal.

  • You can pay with your PayPal balance or a supported card.
  • We do not store your full payment card details on our own servers.

For more details on how PayPal handles refunds and disputes, please refer to PayPal’s official policy:

6. Can I use HubPrompts products for my business or clients?

Answer:
In most cases, yes—you can use our prompts and workflows for:

  • Your own business
  • Your content, marketing, and internal processes
  • Client work you deliver (e.g., blog posts, campaigns, strategy documents)

Unless a product page states otherwise, your purchase grants you a non-exclusive, non-transferable license to use and modify the prompts internally.

You may not:

  • Resell or redistribute the prompt template or pack “as is” (or nearly as is)
  • Package the raw prompt as your own product or template for sale
  • Share the original files or download links publicly

If you’re unsure about a specific use case (e.g., agency or team use), reach out at admin@hubptompts.com.

7. Do your products rely on a specific AI model (like ChatGPT)?

Answer:
Most of our products are designed to work with popular large language models, such as:

  • ChatGPT (OpenAI)
  • Other GPT-style models
  • In some cases, image or video models (e.g., Midjourney, etc.)

Each product page will:

  • Indicate the recommended model or model family (e.g. GPT, Midjourney, video model).
  • Explain how to plug the prompts into your AI tool of choice.

We do not provide direct access to those AI tools—you use your own accounts on platforms like ChatGPT, Midjourney, or others, following their terms and policies.


8. Are AI outputs guaranteed to be accurate?

Answer:
No—AI is powerful, but not perfect.

  • AI outputs can be inaccurate, incomplete, biased, or outdated.
  • You are responsible for reviewing and editing any AI-generated content before publishing or using it.
  • Nothing on HubPrompts.com (or in our products) is legal, financial, medical, or professional advice.

Our prompts and workflows are designed to improve quality and structure, but you remain the final human editor and decision-maker.

9. Do I need an account to buy from HubPrompts?

Answer:
In many cases, you can check out as a guest using PayPal.

Creating an account is recommended because it allows you to:

  • Access your download history (where available)
  • Store your details for faster checkout in the future
  • Keep track of your purchases in one place

You are responsible for keeping your login details secure and for all actions taken under your account.

10. How can I contact you or get support?

Answer:
If you have questions about:

  • A specific product
  • Access or download issues
  • Licensing or usage
  • Collaboration or creator opportunities

You can reach us at:
📧 Email: admin@hubptompts.com

Please include as much detail as possible (order ID, product name, screenshots if relevant) so we can help you faster.